… with their stupidity, I mean.
I have a SiriusXM account. I want to “listen online”. I reset my password, ’cause I couldn’t be bothered to look it up in the other room. I try to log in with the password that I just reset. It doesn’t work. I reset it again. I try to log in again. It still doesn’t work. I look it up in the other room and try that. The old one still works.
I don’t know if they have some latency between resetting the password and when it becomes valid (which is dumb), or if they have different credentials for you “SiriusXM account” vs. your “listen online” account (which is dumb). But if the latter, what is ESPECIALLY dumb, is that the “reset your password” link on the “listen online” login page RESETS THE WRONG PASSWORD.
Did I mention that this was especially dumb?